Privacy Policy
At Betonred Casino, we deeply value the trust and loyalty of our players. Safeguarding your personal data is a top priority, and we are committed to handling your information securely, responsibly, and with respect. This Privacy Policy explains how we collect, use, and protect your data, ensuring transparency and trust. We encourage you to read this policy carefully so you can make informed decisions about your experience with our casino.
Data Processing
This Privacy Policy outlines our compliance with gambling regulations, including the processing of players’ personal data. Such processing is necessary to provide access to our games and related services.
Betonred Casino is operated under the management of Dama N.V., a company registered in Curaçao, along with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.
Consent to this Privacy Policy is required to use our services. As updates may occur, we recommend reviewing this policy periodically. Continued use of Betonred Casino’s services implies agreement with any changes.
Collection of Information
We collect various types of personal information through our website, which may include:
- Registration and communication data: Information provided during account setup or subsequent communication, such as names, contact details, and identification documents
- Interaction records: Logs of communications via email, live chat, or other support channels
- Transaction and usage data: Records of financial transactions and website activity
- Compliance documentation: Documents required for identity verification and regulatory obligations
Usage of Information
The personal data we collect is used for the following purposes:
- Processing transactions and managing bets
- Providing the services and support you request
- Performing verification and compliance checks
- Sending promotional content, subject to your explicit consent
- Ensuring legal compliance, including adherence to anti-money laundering regulations
- Monitoring and preventing fraudulent or illegal activities
- Conducting research and analyzing data to improve our services
Marketing Communications
If you provide consent, Betonred Casino may use your data to send promotional content about our products and services. You can opt out of these communications at any time via your account settings or by contacting customer support.
Disclosure of Information
Your personal data is never sold or rented. However, it may be shared in the following cases:
- Within our group: To ensure seamless service delivery
- With trusted partners: For processing purposes and to meet regulatory requirements
- With third-party providers: For tasks such as payment processing and data verification
All disclosures are made under strict confidentiality agreements to keep your data protected.
Data Security and Retention
Betonred Casino implements robust security measures to protect your personal data and complies with all applicable legal standards. Your information will be retained as long as necessary to meet regulatory requirements, including a minimum of five years after account closure, as required by anti-money laundering laws.
Cookies and Tracking
To enhance your experience, Betonred Casino uses cookies and similar tracking technologies. These help us:
- Analyze site usage and performance
- Improve website functionality and user experience
- Support marketing and promotional activities
You can manage your cookie preferences through your browser settings, but restricting cookies may affect some features of the site.
Your Rights and Contact Information
You have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your personal data, where permitted by law
- Object to the use of your information for marketing purposes
For concerns or requests regarding your personal data, you may contact our Data Protection Officer via email. Under GDPR, you also have the right to file complaints with the relevant regulatory authorities.
This Privacy Policy reflects Betonred Casino’s commitment to protecting your privacy while providing a secure, compliant, and enjoyable gaming environment. If you have any questions or need assistance regarding your personal data, please contact us.
